We have all heard of the error of treating a symptom instead of the cause of an illness/problem.

For instance, imagine someone has a leaky roof in their house. Instead of repairing the roof, they place a bucket under the leak to catch the water. The bucket catches the water (the symptom), but it doesn’t stop the roof from leaking (the cause). Over time, the problem persists, and the leak may get worse, but the person keeps using the bucket as a temporary solution rather than addressing the root cause—the damage to the roof.

There are many examples with our health. We get a headache and we take an aspirin. Symptom goes away! Underlying cause (stress, high blood pressure, brain tumor, etc) still there.

Organizations/businesses also do this. Let’s say that a company notices a problem of low employee engagement and responds by offering perks like free snacks, monthly team outings, or wellness programs. While these initiatives may temporarily improve employee satisfaction (the symptom), they don’t address the deeper causes of the issue, such as poor management practices, lack of career growth opportunities, unclear company goals, or insufficient compensation.

The root cause of low morale could be structural or cultural problems within the organization, and merely providing perks won’t solve them in the long term. To truly resolve the issue, the company would need to focus on improving leadership, fostering a supportive work environment, and addressing other systemic issues.

I believe the Church does this also. But I also think after awhile they eventually try to treat the cause of the problem. A recent example is that the Church leaders noticed that young endowed members were not wearing their garments. To treat the symptom, they added a question to the Temple Recommend interview that reminds them of the obligation to wear the garment. They gave a talk in General Conference reminding people to wear their garments. This did not treat the root cause of people not wearing their garments which is probably a combination of loss of faith in the Church, the garments are ugly and do not go well with modern fashion, and they are uncomfortable, especially for women.

The Church has tried to address the root cause several times with changes to the garments, making the shorter, and then recently removing the cap sleeves and making slips for women who don’t wear pants. So let’s give credit for the Church trying to address at least part of the reason people don’t wear their garments.

What are some of the other example in the Church where they have tried to solve a problem by treating the symptom? What examples are there of the Church actually treating the symptom?